Customer Service

Customer Service 2019-03-13T15:21:07+00:00

Omnichannel Customer Service

We manage all the points of contact with your customers, from the simple answer to the company switchboard, to the most complex assistance activities, both in the pre-sale phase and subsequently.

We intervene at all levels with highly specialized personnel: from the development of the business relationship on acquired customers and prospects to the management of the most complex after-sales assistance services, both in the wholesale, e-commerce and retail sectors.

Our services are provided in over 15 languages ​​with 24/7 coverage and through all the contact channels: telephone, e-mail, live-chat and social.

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We help companies improve Customer Experience

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Contact Info

Via Valdani 1 - 6830 Chiasso - Switzerland

Phone: +41 91 288 1701

Web: Forcontact Europe SA